Municipal Utility (HELPS) Rebate FAQs

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Q: What projects are the rebates good for?

A: By starting with a free Municipal Utility sponsored energy audit, homeowners can uncover what aspects of their home are performing inefficiently, and where upgrades need to happen. Most Municipal Utilities offer rebates for several different energy efficiency upgrades, including:

  • Energy STAR appliance rebates
  • Home efficiency initiatives
  • High efficiency central AC & heat pumps
  • High efficiency heating & water heating
  • New homes
  • Solar

Energia can work with homeowners to complete home efficiency projects, including air sealing and insulation, that qualify for these incentives.

Q: Do I Qualify?

A: The efficiency measures that qualify for Municipal Utility rebates must be the measures with the highest Savings to Investment Ratio (SIR), as demonstrated in the Municipal Utility energy audit reports. The homeowner can select the upgrades they would like to move forward with. Customers must also get their efficiency upgrades from a service provider (like Energia!) to receive the Municipal Utility incentive. Rebates are available to more than ten towns across Massachusetts, including Chicopee, Holyoke, Russell, South Hadley, and Westfield. Give us a call to discuss your area’s specific options.

Q: What is HELPS?

A: HELPS (Home Energy Loss Prevention Services) is a Massachusetts-wide energy efficiency program that assists homeowners identify and afford energy-saving upgrades. The program offers energy audits for residential customers, as well as a customized report that outlines suggested efficiency upgrades. If the homeowner chooses to make the suggested upgrades, he or she can qualify for HELPS’ rebates and incentives.

HELPS partners with certain gas and electric utility companies across MA to provide residential customers with energy assessments, energy education, and rebates for a variety of home upgrades. Energia is a proud partner of HELPS. Our team works with our customers to help them qualify for certain HELPS incentives.

Q: WHAT ABOUT WESTFIELD?

A: Westfield uses a different utility vendor to manage their energy efficiency program that assists homeowners identify and afford energy-saving upgrades. Similar to the HELPS program, Westfield offers energy audits for residential customers, as well as a customized report that outlines suggested efficiency upgrades.

Q: Where can I get the application forms?

A: Each town has a specific application form. While you can get the forms directly from the HELPS and Westfield websites, the forms for customers in our service area are also available here:

Q: How much can I save on insulation & air sealing?

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Q: How do I get started?

A: Our team at Energia is happy to assist you with setting up a free Municipal Utility sponsored energy assessment to identify the upgrades your home needs. From there, we can complete the suggested home efficiency upgrades, including air sealing and insulation, and will work closely with you to ensure you get the best rebates possible (we’ll also help you get any other available incentives that may be available in your area).

Call us at 413-322-3111 or fill out a form to learn more!

 

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