Municipal Utility (HELPS) Rebate FAQs
Q: What projects are the rebates good for?
A: By starting with a free Municipal Utility sponsored energy audit, homeowners can uncover what aspects of their home are performing inefficiently, and where upgrades need to happen. Most Municipal Utilities offer rebates for several different energy efficiency upgrades, including:
Energy STAR appliance rebates
Home efficiency initiatives
High efficiency central AC & heat pumps
High efficiency heating & water heating
New homes
Solar
Energia can work with homeowners to complete home efficiency projects, including air sealing and insulation, that qualify for these incentives.
Q: Do I Qualify?
A: The efficiency measures that qualify for Municipal Utility rebates must be the measures with the highest Savings to Investment Ratio (SIR), as demonstrated in the Municipal Utility energy audit reports. The homeowner can select the upgrades they would like to move forward with. Customers must also get their efficiency upgrades from a service provider (like Energia!) to receive the Municipal Utility incentive. Rebates are available to more than ten towns across Massachusetts, including Chicopee, Holyoke, Russell, South Hadley, and Westfield. Give us a call to discuss your area’s specific options.
Q: What is HELPS?
A: HELPS (Home Energy Loss Prevention Services) is a Massachusetts-wide energy efficiency program that assists homeowners identify and afford energy-saving upgrades. The program offers energy audits for residential customers, as well as a customized report that outlines suggested efficiency upgrades. If the homeowner chooses to make the suggested upgrades, he or she can qualify for HELPS’ rebates and incentives.
HELPS partners with certain gas and electric utility companies across MA to provide residential customers with energy assessments, energy education, and rebates for a variety of home upgrades. Energia is a proud partner of HELPS. Our team works with our customers to help them qualify for certain HELPS incentives.
Q: WHAT ABOUT WESTFIELD?
A: Westfield offers no cost energy audits for residential customers, as well as a customized report that outlines suggested efficiency upgrades.
Energy Efficiency Rebate
Rebates are available as an on-bill credit to customers who have performed a Home Energy Assessment and installed eligible measures within the past twelve (12) months.
Energy Efficiency
Self‐installation of insulation is not eligible for rebate. Homeowner must comply with the recommended insulation levels unless expressly waived by Westfield Gas + Electric.
Eligibility for Rebate:
Applicant must be a current electric or gas customer of Westfield Gas + Electric.
Rebate will be in the form of an on-bill credit.
Homeowner must qualify for and schedule a Home Energy Assessment prior to any work being done.
Energy Efficiency measures must be installed by a licensed contractor.
Used or private sales are not eligible.
Program terms and conditions are subject to change or cancellation without notice.
Q: Where can I get the application forms?
A: Each town has a specific application form. While you can get the forms directly from the HELPS and Westfield websites, the forms for customers in our service area are also available here:
Q: How do I get started?
A: Our team at Energia is happy to assist you with setting up a no cost Municipal Utility sponsored energy assessment to identify the upgrades your home needs. From there, we can complete the suggested home efficiency upgrades, including air sealing and insulation, and will work closely with you to ensure you get the best rebates possible (we’ll also help you get any other available incentives that may be available in your area).
Call us at 413-322-3111 or fill out a form to learn more!
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